Management Information Systems: Managing the Digital Firm, Global Edition, 17th edition

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• Jane P. Laudon 
• Kenneth C. Laudon

For introductory courses in IS (Information Systems) and MIS (Management Information Systems). Management Information Systems, 17th edition, uses real-life case studies to show you how companies use IT to solve problems and achieve business objectives, helping you understand the connections between Management Information Systems (MIS) and business performance.

The 17th edition includes a range of new features, such as interactive sessions, video cases and a career opportunities section.

Authoritative and thorough, this case-based study of Information Systems (IS) in business today is ideal for introductory courses in IS and MIS.

PART I: ORGANIZATIONS, MANAGEMENT, AND THE NETWORKED ENTERPRISE

1. Information Systems in Global Business Today
2. Global E-Business and Collaboration
3. Information Systems, Organizations, and Strategy
4. Ethical and Social Issues in Information Systems

PART II: INFORMATION TECHNOLOGY INFRASTRUCTURE

5. IT Infrastructure and Emerging Technologies
6. Foundations of Business Intelligence: Databases and Information Management
7. Telecommunications, the Internet, and Wireless Technology
8. Securing Information Systems

PART III: KEY SYSTEM APPLICATIONS FOR THE DIGITAL AGE

9. Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
10. E-commerce: Digital Markets, Digital Goods
11. Managing Knowledge and Artificial Intelligence
12. Enhancing Decision Making
13. Building Systems
14. Managing Projects
15. Managing Global Systems