Operations Management: Sustainability And Supply Chain Management, 13th Edition, 9781292295039

9781292295039

Jay Heizer / Barry Render / Chuck Munson

Table of Contents

PART I: INTRODUCTION TO OPERATIONS MANAGEMENT

1. Operations and Productivity

2. Operations Strategy in a Global Environment

3. Project Management

4. Forecasting

PART II: DESIGNING OPERATIONS

5. Design of Goods and Services

  Supplement 5: Sustainability in the Supply Chain

6. Managing Quality

  Supplement 6: Statistical Process Control

7. Process Strategies

  Supplement 7: Capacity and Constraint Management

8. Location Strategies

9. Layout Strategies

10. Human Resources, Job Design, and Work Measurement

PART III: MANAGING OPERATIONS

11. Supply Chain Management

  Supplement 11: Supply Chain Management Analytics

12. Inventory Management

13. Aggregate Planning and S&OP

14. Material Requirements Planning (MRP) and ERP

15. Short-Term Scheduling

16. Lean Operations

17. Maintenance and Reliability

PART IV: BUSINESS ANALYTICS MODULES

Module A: Decision-Making Tools

Module B: Linear Programming

Module C: Transportation Models

Module D: Waiting-Line Models

Module E: Learning Curves

Module F: Simulation

Module G: Applying Analytics to Big Data in Operations Management